Mobile solutions are vital to keep your business relevant in the current market. In the past couple of years, technology has evolved dramatically. There are numerous technological advancements at every turn. That includes taxis. With the rise of competition from cheaper transport services such as Uber-like or car rental businesses that offer similar services at lower costs while still offering better customer care than the traditional taxi firms do. being able and quick to adapt enough will set your company apart from others out there considering launching their own version of the service too.
There are various taxi apps. However, one type is specifically designed for established businesses in desperate need. This app permits customers to book rides and expands the number of customers they serve. It also assists drivers locate potential fares faster than ever before.
The creators recognized that passengers and drivers have different needs, so they created two apps. This gives drivers as well as passengers greater control, allowing them to have access to the features they need.
These are essential features in driver apps.
The most crucial aspect to ensuring loyal customers in the taxi industry is to ensure drivers have full control over their applications. Driver-friendly features can let new and returning customers to get more time to do their job without having to worry which will improve service quality.
Vehicle Tracking System (GPS).
Drivers always prefer to use apps that ease their work and provide best practices. GPS tracking devices can identify the exact location of the person. However, once they provide their permission, it is much easier for those who require to find the person at any point in time.
Button for availability
Drivers will now be able to use their smartphones to let them know they are available to new requests and obtain information. The driver will be informed immediately in the event of an order. They will then be able to find another fare or provide additional details, such as their address.
Driver Dashboard
The new feature allows drivers to measure their performance with other riders in order to gather useful statistics on their trips. Before deciding on whether they can improve, they can also view feedback from riders on previous rides.
Email & SMS Alerts
Important notices will be sent to cab drivers by SMS or by email. You can also respond to passengers’ inquiries through an intuitive interface. This is beneficial for both the parties.
Start/End your journey
The easiest way to locate your destination is with maps. It will also show you the drop-off and pick-up points which make it easier for all who are involved.
Accept/Decline Cab Requests
The user can request transport and receive a quick response. If the driver doesn’t answer within 15-30 seconds after receiving their message through the app, then it means there are no more cars available in this area that could transport them right away.
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